Andrew Jepp is Director of Public Services at Zurich Municipal and a senior member of the leadership team of the wider UK General Insurance division of Zurich Insurance Financial Services. He is responsible for managing Zurich’s local government business in the UK, a role he has performed since 2007. He is a highly experienced risk and insurance practitioner with particular knowledge of the public sector.
Andrew started his career at Municipal Mutual Insurance working in a variety of roles but predominantly as a senior sales manager before becoming Head of Housing in 2004. He is a Chartered Insurer and a Fellow of the Chartered Insurance Institute. He is a serving member of the CBI Local Government Panel and Chairman of a registered social landlord in South London.
Blog Posts (16)
The NAO report last week – Digital Britain 2 – identified the increasing need to ensure people without internet access are not excluded from the move to digitalised public services over the coming years. Although the NHS, local councils and the Police are not yet included in the public services identified for online evolution, the move to a 24/7 digital Britain is surely only a matter of time for today’s local authorities.
The launch of the Transition Challenge Award, encouraging councils to team up to deliver frontline services, highlights the growing pressure councils face to make efficiency savings. Incentivising councils to become ‘super savers’, the award makes extra credit available for those that go even further in delivering services for residents through shared operations and management structures
This week’s NAO report provides a stark insight to the varied impact of government spending cuts at a local level and the increasing concern of financial failure – a risk that we ranked as having a high likelihood in 2010 in our ‘Tough Choices’ report. This means local authorities face a precarious balancing act; forced to make spending reductions while maintaining their obligations and prioritising services required by their local residents.
Against a new policy context of opening up public service provision, recent reports by Localis and the CBI provide further evidence that outsourcing in the public sector is here to stay. The days of core council-provided services are at their end and instead local authorities must work collaboratively with private and voluntary sectors as they seek the best route to provide services to and, in some cases, with the community.
Last week Sir Merrick Cockell warned that cash reserves for even the most prudent of councils will run dry within five years. The LGA’s latest data shows that at present councils hold £17bn of reserves and worryingly some have had to reduce their levels over the past year. However of most concern is the changing priorities for how reserves will be spent. Several councils it seems are now forced to use their reserves to cushion the blow of the cuts and continue providing key services
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