The Little Things
All posts from: June 2012
The National Fraud Authority estimates that single person discount fraud costs councils and taxpayers £92m a year. Margaret Rawding, head of corporate finance & ICT from Sefton MBC tells how Sefton recovered over £300,000 with help from arvato and Experian
The introduction of the Flood and Water Management Act and National Standards for sustainable drainage systems puts added pressure on councils to think about drainage. David Levin from AECOM explains how they are helping Cambridgeshire CC tackle this new responsibility
Local councils face challenging times. One of the biggest concerns for councils’ senior staff members is how they can continue to innovate and provide the best quality services, with budgets tightening and fewer resources. Mel Burns, head of IT at Portsmouth County Council, tells us how her local authority has overcome this obstacle by thinking a little differently about its communications and the benefits it’s seeing as a result of a major telephony overhaul.