Why do I need to register to use lgcplus.com?
How do I register/ I cannot register with lgcplus.com
I cannot log on to the site. My email address/password is being rejected
I have forgotten my username/password
Do I have to login to lgcplus.com each time I visit?
How do I change my registration details, including my email address and password?
Do I have to pay to use lgcplus.com?
How do I get access to subscriber-only content?
What is subscriber-only content?
Why can't I access subscriber-only content?
Can I subscribe to subscriber-only content on the website and not the magazine?
I have a new machine and cannot access lgcplus.com anymore. How can I get back in?
Why have you made some content subscriber-only?
What is My Profile?
How do I update My Profile?
How frequently do you update the site?
Tell me more about LGC magazine
Can I send in an article for publication in LGC?
Do you provide work experience opportunities?
My query is not listed here - who else can I contact?
How do I contact your editorial team?
How do I contact your sales team?
How much does it cost to advertise in LGC or on lgcplus.com?
Is there going to be an electronic version of the magazine available?
How do I search lgcplus.com?
I can't find the article I'm looking for
How do I sign up for emails from LGC?
Why do I no longer receive the LGC weekly email newsletter?
How do I stop receiving emails from LGC?
How do I subscribe to LGC magazine?
How do I change my subscription details?
How do I cancel my subscription to LGC magazine?
I have a query regarding my subscription to LGC
What does a subscription to LGC magazine include?
I work for a large company, and we would like to buy subscriptions in bulk. Do I get a discount for this, and how do I set this up?
How can I get a back issue of the printed magazine?
How do I get hold of an old article from the magazine?
Where can I buy a copy on the newsstand?
How do I get permission to reuse material published in LGC?
Can I use one of your pictures/contact one of your artists?
What are Job Alerts?
How do I sign up to receive Job Alerts?
When will I receive Job Alerts?
How do I amend my Job Alert profile(s)?
How do I stop receiving Job Alerts?
Why aren't I getting any Job Alert emails?
Feedback
Why do I need to register to use lgcplus.com?
Users of lgcplus.com can set up various services, including email newsletters and job alerts. Asking users to login to the website using their registration details allows you to view and amend your selections at any time, while ensuring that your details cannot be accessed by other users.
How do I register/ I cannot register with lgcplus.com
Click on Register at the top of the page and complete the registration form. You will be sent an email with your login details – please keep these details safe.
Registration to lgcplus.com is free of charge and will give you access to much of the website. However, some areas can only be accessed by subscribers – you will need to subscribe to visit these pages.
I cannot log on to the site. My email address/password is being rejected
If you have not already registered with lgcplus.com you will need to do so before you can login to the site. If you have forgotten your registration details or the system does not recognise them, a reminder can be emailed to you. Click on Forgot my password at the top of the page and enter your email address.
I have forgotten my username/password
Click on Forgot my password at the top of the page to be emailed a reminder of your login details.
Do I have to login to lgcplus.com each time I visit?
If you tick the Remember Me box when you next login to lgcplus.com, you will not need to enter your details again, unless you clear your cookies cache.
NB – do not tick this box if you share a computer, as other visitors will be able to view your details.
How do I change my registration details, including my email address and password?
To change your registration details, log in to lgcplus.com and then click on My Profile. After you have amended your details, you must click on Submit to save these changes.
NB – changing your registration details will not affect the delivery of your printed copies of LGC. To change your delivery address, please phone 0870 8304958 or visit http://www.subscription.co.uk/help.
Do I have to pay to use lgcplus.com?
Non-subscribers can only access articles published up to one month ago. These pages are clearly marked using the S symbol – you will need to subscribe to visit these pages.
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
How do I get access to subscriber-only content?
If you already a subscriber to LGC, you will need to activate your subscription. Click on the Activate subscription link at the top of the page - you will need to enter your surname and your subscriber number. Your subscriber number can be found printed on the wrapping of your copies, next to your address details.
If you do not currently subscribe to LGC, you will need to do so to access subscriber-only content. To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
What is subscriber-only content?
Some of the pages on lgcplus.com are only available to subscribers of LGC magazine.
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
Why can't I access subscriber-only content?
If you already a subscriber to LGC, you will need to activate your subscription. Click on the Activate subscription link at the top of the page - you will need to enter your surname and your subscriber number. Your subscriber number can be found printed on the wrapping of your copies, next to your address details.
If you do not currently subscribe to LGC, you will need to do so to access subscriber-only content. To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
If you are still having problems accessing this content, please contact customer services on customer.services@emap.com or 020 7728 3999 (hours 10am – 5pm).
Can I subscribe to subscriber-only content on the website and not the magazine?
We do not currently offer online-only subscriptions. You will need to subscribe to LGC magazine to visit the subscriber-only areas of the website.
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
I have a new machine and cannot access lgcplus.com anymore. How can I get back in?
You will need to login to access lgcplus.com. If you cannot remember your login details, click on Forgot my password at the top of the page to be emailed a reminder of your login details.
If you tick the Remember Me box when you next login to lgcplus.com, you will not need to enter your details again, unless you clear your cookies cache.
Why have you made some content subscriber-only?
Most of the content which was previously available for free on our website is still available and still free. We have now created some new content for the website and added more content from the magazine. These pages are an added benefit for our paying subscribers.
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
What is My Profile?
My Profile is where the details you entered when registering are stored. You can amend these details at any time by logging in and clicking on My Profile in the top menu bar. After you have amended your details, you must click on Submit to save these changes.
How do I update My Profile?
To change your registration details, log in to lgcplus.com and then click on My Profile at the top of the page. After you have amended your details, you must click on Submit to save these changes.
NB – changing your registration details will not affect the delivery of your printed copies of LGC. To change your delivery address, please phone 0870 8304958 or visit http://www.subscription.co.uk/help.
How frequently do you update the site?
News content is added daily to lgcplus.com, to ensure you get the latest news as it breaks.
Tell me more about LGC magazine
Local Government Chronicle is the UK’s leading weekly magazine targeted specifically at local government professionals – at all levels and throughout all areas of local government.
LGC currently has an audited circulation of 8,337.
If you are interested in subscribing to LGC, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
If you would like to advertise in LGC, please phone 020 7874 3732 for display advertising and 020 7728 3800 for recruitment advertising.
Can I send in an article for publication in LGC?
Yes, please click here to request more details on writing for LGC.
Do you provide work experience opportunities?
Yes, please contact the editor at karen.day@emap.com if you are interested in work experience.
My query is not listed here - who else can I contact?
If you have a query regarding your subscription to LGC magazine, please phone 0870 8304958.
If you have a general query or a problem with the website, please contact customer services on customer.services@emap.com or 020 7728 3999 (hours 10am – 5pm).
How do I contact your editorial team?
Please email lgcnews@emap.com with full details of your query.
How do I contact your sales team?
Please call 020 78740524 for display advertising and 020 71214900 for recruitment advertising.
How much does it cost to advertise in LGC or on lgcplus.com?
Please click here for more information on advertising with LGC, or phone 020 7874 3732 for display advertising and 020 7728 3800 for recruitment advertising.
Is there going to be an electronic version of the magazine available?
We currently have no plans to launch an electronic version of LGC magazine.
How do I search lgcplus.com?
Please type the topic you are searching for in the box at the top of the page and click on Search. Put as many relevant words as you can in the search box. The default search is to find articles that contain ALL the words you enter.
The search will ignore a selection of the most common words such as "the", "it", "is". To view an article, simply click on the headline. You may need to log in to view subscriber-only content.
If you cannot find the specific article you need, try clicking on Advanced Search to narrow your search results.
I can't find the article I'm looking for
Articles on lgcplus.com date back to xxx (check with Gary), however non-subscribers can only access articles published up to one month ago. For full access, you will need to subscribe by phoning 0870 8304958 or clicking on the Subscribe link at the top of the page.
Usually you can find articles by searching for them, using the box at the top of the website. Put as many relevant words as you can in the keywords box. Try clicking on Advanced Search to narrow your search results.
If there are missing articles that you feel should be there, please contact us at lgcnews@emap.com with as much information as possible. This should include issue, date, title and page number and we will endeavour to get the article online as fast as possible.
How do I sign up for emails from LGC?
LGC sends out a variety of daily, weekly and fortnightly emails tailored to meet your information requirements. To sign up for any of these emails, login and click on Email Newsletters at the top of the page.
Why do I no longer receive the LGC weekly email newsletter?
As of 18th September 2007, we are no longer sending out the weekly newsletter. Instead, we have a variety of daily and weekly emails tailored to meet your information requirements.
To sign up for any of these emails, login and click on Email Newsletters at the top of the page.
How do I stop receiving emails from LGC?
If you wish to amend the type of emails you receive from LGC, please login and click on Email Newsletters at the top of the page.
There is an unsubscribe link at the bottom of every email sent by LGC. Click this link, confirm your email address and you will no longer by sent similar emails.
I signed up for emails from LGC, but have not received any – why is this?
Firstly, please login and click on Email Newsletters at the top of the page to check that your email selections are correct.
LGC emails may be mis-identified by your email provider as spam. Please check with your email provider if you think this might be the case.
If you are still not experiencing difficulties, please contact customer services on customer.services@emap.com or 020 7728 3999 (hours 10am – 5pm).
How do I subscribe to LGC magazine?
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
Subscribing to LGC magazine will also give you access to all subscriber-only content on lgcplus.com.
How do I change my subscription details?
To change your subscription details, please phone 0870 8304958 or visit http://www.subscription.co.uk/help.
How do I cancel my subscription to LGC magazine?
To cancel your subscription, please phone 0870 8304958.
I have a query regarding my subscription to LGC
For subscription queries, please phone 0870 8304958 or visit http://www.subscription.co.uk/help.
What does a subscription to LGC magazine include?
Local Government Chronicle is the UK’s leading weekly magazine targeted specifically at local government professionals. Subscribing to LGC will ensure you receive your own copy, delivered every Thursday, and is cheaper than buying copies at the newsagents.
Subscribing to LGC magazine will also give you access to the subscriber-only content on lgcplus.com.
To subscribe, please phone 0870 8304958 or click on the Subscribe link at the top of the page.
I work for a large company, and we would like to buy subscriptions in bulk. Do I get a discount for this, and how do I set this up?
LGC does offer discounts for bulk subscriptions. Please phone 0870 8304958 for further details.
How can I get a back issue of the printed magazine?
Copies of issues published within the last three months are available at a cost of £5 each. To order, please phone 0870 8304958.
Unfortunately, we are unable to supply copies of issues published more than three months ago. Please check lgcplus.com – the article you require may be available there.
How do I get hold of an old article from the magazine?
LGC are not currently able to supply copies of old articles. Please check lgcplus.com – the article you require may be available there.
Where can I buy a copy on the newsstand?
LGC is available at selected retailers, but may sell out quickly. You can ask your newsagent to reserve you a copy, or subscribe by phoning 0870 8304958 or click on the Subscribe link at the top of the page.
How do I get permission to reuse material published in LGC?
LGC are usually happy to grant permission to reproduce articles without charge providing a prominent acknowledgement is given. Please contact the editor at karen.day@emap.com for permission to reproduce.
Can I use one of your pictures/contact one of your artists?
Please contact the designer at judy.skidmore@emap.com with the full details of your query.
What are Job Alerts?
Job Alert emails let you know when suitable jobs are advertised with LGC. Choose your requirements when you sign up, and we’ll email you details of all matching jobs every Thursday.
How do I sign up to receive Job Alerts?
To receive Job Alerts, you need to be registered with LGC. Click here if you need to find out how to register. Login to the website and click on My Job Alerts at the top of the page.
When will I receive Job Alerts?
Job Alert emails are sent out every Thursday morning.
How do I amend my Job Alert profile(s)?
Login to the website and click on My Job Alerts at the top of the page and select the profile that requires amending.
How do I stop receiving Job Alerts?
There is an unsubscribe link at the bottom of every Job Alert sent by LGC. Click this link, confirm your email address and then you will no longer be sent Job Alert emails.
Why aren't I getting any Job Alert emails?
If there are no jobs matching your requirements currently advertised with LGC, we will not send you job alert emails. You may need to widen your search criteria. Login to the website and click on My Job Alerts at the top of the page to amend your profile.
If you are think that vacancies are appearing on lgcplus.com but you have not been sent details of them, please login and click on My Job Alerts at the top of the page to check that your profile is correctly set up.
Job Alerts may be mis-identified by your email provider as spam. Please check with your email provider if you think this might be the case.
If you are still not experiencing difficulties, please contact customer services on customer.services@emap.com or 020 7728 3999 (hours 10am – 5pm).
Feedback
If you have any feedback regarding the lgcplus.com website, please email lgcnews@emap.com
