The future of local public services

11 January, 2010

Click to hear: Martin Ferguson, Head of Policy, Socitm

Old ways ‘don’t cut it’ anymore. Can we break through the paradox of increasing demands for public services at a time of massive, impending financial cuts?

Martin explains how the future of local public services needs to address the ‘whole system’ of public services delivery in places.

Services should be re-formed, joined-up and innovated around more and better outcomes that are relevant to citizens and businesses in places, and all of this at less financial cost.

Information handling issues come to the fore, while a new ‘settlement’ is needed between centralised and distributed technology solutions.

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Webcast series

LGC and Socitm have partnered to deliver this monthly webcast series to senior management within Local Government. The series will look at how better services can be delivered for less money through information management and more effective deployment of ICT, reducing “avoidable contact”, generating back office efficiencies and ensuring high services at the lowest possible cost.