Finance and Corporate Services News, information, and best practice on local government finance

Review into complaints handling

Councils handing out shopping vouchers if they miss appointments is one of the ideas being explored by a new government review.

Introducing a total reward system lets staff understand the true value of their remuneration.

Islington's new chief may have a tough act to follow, but there is still plenty to get his teeth into.

Effective reviews are vital to make sure services are performing properly.

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