Graham Putlle
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Comment on: Walker v Seddon - the debate goes on
Interesting that DW suggests that CPA assessments were not targets...hmmmm maybe in his view, but the reality on the ground is THEY WERE PERCEIVED as TARGETS!!!! All tax payers are anxious about money and getting value for it, however they like me would be appalled at the ludicrous ways we go about spending thousands to report on pennies! His riposte that politics dont figure is wildly off the mark as JS has been banging on about getting ministers out of management for years. It is precisely because of politics and the desire of politicians to be seen as "achieving" and "delivering" that we have the ludicrous targets that we have. JS has been attempting for years to draw attention to the stupidity of managing services by centrally imposed dictats, instead of letting local services understand what their particular needs are and then deliver them in the most efficient way possible. These are as anyone who works in LG know the causes of waste and also the very reason that blockages occur when we try to make serious improvement. Bear in mind that the system favoured by DW, is self perpetuating to the point that the best way to get ahead for those more interested in their personal careers (you know who you are) will of course focus on what gets counted, (the targets and performance measures). This means of course that services get worse but the measures look good! DW suggests that he follows the evidence, well may I ask where is this evidence, show us real hard data from a customers perspective that service works better in an economies of scale environment..... will I wait a long time?
