SERVICE RE-ENGINEERING
LGC’s efficiency channel, providing the latest local government news, blogs, comment and analysis
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LGC Civica Question Time debate
Welfare reforms face tough questions
The sector is deeply unprepared for sweeping changes to welfare, while experts worry that ‘too much, too soon’ reforms will have unintended effects, as Mark Smulian found at the LGC Civica Question Time debate
Technology: a force for transformation
The challenges facing local government are set to ratchet up several notches over the next few months
Editor's Picks
Councils move into the cloud to prepare for Universal Credit
Civica announces 120th income management and e-payments customer hosted entirely in the cloud
Seeing the bigger social fund picture
Just a few weeks ago, one of the most radical shake-ups to the country’s welfare system in 100 years came into effect, dramatically impacting on the role of councils
2013 - The year of real transformation?
Across local government, 2013 will be a year of major transformation with a significant set of challenges, threats and opportunities
Simon Downing of Civica wins entrepreneur award
Simon Downing chief executive of Civica, a market leader in specialist systems and business process services, has been recognised at the annual UK Entrepreneur of the Year awards for his entrepreneurial innovation in technology and IT services.
See the other side
Chief executives have gained important insights into their organisations through a new job shadowing agreement
Most recent
Omers Private Equity aquire Civica in deal worth £390m
OMERS Private Equity, the private equity investment arm of the OMERS pension plan, completes purchase of Civica
Pension Protection Fund awards 10 year contract to Civica
PPF takes major step towards bringing member services in-house
South Lanarkshire selects Civica to improve libary services
Scotland’s fifth largest local authority signs new 3 year contract to transform library services and manage 42 sites, improving online access for users
Comment
The unintended consequences of axing the Audit Commission
Parliamentary watchdogs will now expect Eric Pickles and his officials to act as HM Inspector of Local Government, says Tony Travers
A new dynamic for local areas
Public services are currently experiencing the beginnings of a significant transformation
Analysis
So far so good but where now?
With the first peer challenges of the sector-led improvement drive now complete, LGC analyses the lessons learned
Funding for the future
Increased collaboration and use of technology will help meet the targets, but many doubt it will be enough. Alex Blyth reports.
All mapped out for reform
A route to radical transformation or tunnelled vision? The Welsh jury is split on prescriptive collaboration
Around the web archive
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Efficiency - April 2013
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Efficiency - March 2013
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Efficiency - February 2013
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Efficiency - January 2013
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Efficiency in 2011: a round-up
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Efficiency - 18 November 2010
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Efficiency - 2 September 2010
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Efficiency & Transformation - 24 June 2010
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Efficiency - 20 May 2010
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Efficiency - 18 February 2010
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Efficiency - 7 January 2010
Case Studies
Places for People
Ensuring PCI DSS compliance and preparation for the Universal Credit challenge
Customer Videos
Watch Civica customers' success stories
See video interviews and feedback from partners whom Civica have worked alongside to help them to achieve efficiency.
Transform the way you work
Civica - at a glance
Civica is a leading systems and business process services provider, specialising in the public sector and supplying more than 90% of UK local authorities
At the helm
Striving for efficiency
Civica's partners: working together to achieve
Civica ensures access to key capabilities and proven skills to deliver comprehensive and effective services.
Civica: improving efficiency, service delivery and productivity
Civica is ideally placed as a stable partner to help customers address financial and service pressures while adapting to a new public services landscape
