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10-YEAR COMPUTER PARTNERSHIP AGREED BETWEEN MICROSOFT AND LONDON BOROUGH

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Newham LBC has unveiled a partnership with software ...
Newham LBC has unveiled a partnership with software

company Microsoft over a best value package for its computer infrastructure.

The council's selection of a partner followed a competitive process to

ensure it obtained maximum benefits and lower operating costs from its

investment in information and communications technology.

The partnership illustrates Newham's desire for a standardised desktop

computer system, which will help deliver the council's e-government vision

and allow flexible working, including hot desking and working from home.

Newhan mayor Robin Wales said: 'The Microsoft solution will help us

better meet our service delivery targets. I am sure it will reap great

dividends for the council and the people we serve.

'We will work closely with Microsoft on a range of projects that will

directly benefit Newham, but also enable Microsoft to develop its product

offering to local government and the wider public sector. Local authorities

will continue to look to us for technology leadership.'

The partnership will also see development of a 'next generation web portal',

making it easier for people to access council services that are relevant to

them, and an Employee Self-Service initiative to provide web-based and

e-form facilities in areas such as holiday booking, sickness reporting,

expense claims plus training and learning provision. There will also be

initiatives to develop best practice in flexible and mobile working.

The deal was officially unveiled at the council's social services offices in

Gable House, Romford Road, Stratford, where new tablet personal computers

are being trialed as part of the new partnership to improve the delivery of

social services.

The devices, called Tablet PCs, avoid the need for a handwritten paper

assessment when staff deal with service users and saves time on typing and

checking information.

The launch was attended by the mayor and Microsoft officials including Terry

Smith, senior director of public sector, Microsoft UK and Nigel Bates, head

of local government group.

Mr Smith said: 'Microsoft is delighted to have been selected as the

partner of choice to support Newham's ambitious transformation plans.

Newham is one of very few organisations who are innovative, creative and

committed to customer service.

'This partnership gives us the opportunity to show the potential of our

software to transform the delivery of local government services, improving

efficiency and lowering costs. Citizens will be the ultimate beneficiaries

of this partnership as the borough will be able to deliver a better value

service. We look forward to continuing our work with Newham.'

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