company Microsoft over a best value package for its computer infrastructure.
The council's selection of a partner followed a competitive process to
investment in information and communications technology.
The partnership illustrates Newham's desire for a standardised desktop
computer system, which will help deliver the council's e-government vision
and allow flexible working, including hot desking and working from home.
Newhan mayor Robin Wales said: 'The Microsoft solution will help us
better meet our service delivery targets. I am sure it will reap great
dividends for the council and the people we serve.
'We will work closely with Microsoft on a range of projects that will
directly benefit Newham, but also enable Microsoft to develop its product
offering to local government and the wider public sector. Local authorities
will continue to look to us for technology leadership.'
The partnership will also see development of a 'next generation web portal',
making it easier for people to access council services that are relevant to
them, and an Employee Self-Service initiative to provide web-based and
e-form facilities in areas such as holiday booking, sickness reporting,
expense claims plus training and learning provision. There will also be
initiatives to develop best practice in flexible and mobile working.
The deal was officially unveiled at the council's social services offices in
Gable House, Romford Road, Stratford, where new tablet personal computers
are being trialed as part of the new partnership to improve the delivery of
The devices, called Tablet PCs, avoid the need for a handwritten paper
assessment when staff deal with service users and saves time on typing and
The launch was attended by the mayor and Microsoft officials including Terry
Smith, senior director of public sector, Microsoft UK and Nigel Bates, head
of local government group.
Mr Smith said: 'Microsoft is delighted to have been selected as the
partner of choice to support Newham's ambitious transformation plans.
Newham is one of very few organisations who are innovative, creative and
committed to customer service.
'This partnership gives us the opportunity to show the potential of our
software to transform the delivery of local government services, improving
efficiency and lowering costs. Citizens will be the ultimate beneficiaries
of this partnership as the borough will be able to deliver a better value
service. We look forward to continuing our work with Newham.'