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Following the announcement* yesterday of the results of Implementing...
Following the announcement* yesterday of the results of Implementing

e-Government (IEG4) by local e-government minister Phil Hope, the IDeA has

confirmed that 100% of English local authorities successfully submitted

their latest IEG4 forms electronically using the esd-toolkit.

This is the first time that authorities have all been required to submit

their reports electronically. The process included collecting, collating and

reporting progress against a common list of services using the esd-toolkit,

an initiative which has been developed by the local authorities themselves.

Implementing Electronic Government (IEG) statements are corporate plans,

which set out how local councils are approaching the task of improving

service delivery through e-government.

To date, the IEG process has been extremely successful in engaging councils

and in promoting a corporate approach to tackling e-government. At the

national level, the IEG process also provides a valuable source of

information from which the government can identify progress in implementing

electronic local government.

IEG4 will provide evidence of progress in the delivery of priority services,

and how services will be transformed within local e-government.

The IEG process enables councils to self assess their ability to deliver a

range of electronic services by the end of 2005; eg:

- Submitting planning applications online

- Checking council tax balances

- Booking sports and leisure facilities over the web

- Checking eligibility for and calculate entitlement to housing and council

tax benefit

- Accessing all council services outside standard working hours

- Receiving a reply to an email enquiry within one working day

Subsequently local authorities have also been able to self assess their need

for additional assistance with implementation, and to request help from the

Implementation Support Unit, which is also operated by the IDeA and

supported by ODPM (LGOC) funding.

* ODPM's results of Implementing e-Government (IEG4)

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