deliver better services online was announced today by local
government minister Nick Raynsford.
make the most of new technology in providing better quality and more
accessible services to people. This is part of the government's
target to e-enable all public services by 2005.
- providing people in London and in the North East with smartcards
which can be used to access and pay for a range of council
- setting up region-wide contact and customer relations centres in
Northumberland, West Sussex and Herefordshire;
- enabling people in Devon, Northamptonshire and Derbyshire to access
information on all local services through one website within their
Mr Raynsford said:
'These are exciting and innovative projects which will benefit local
communities and improve the day-to-day running of councils across the
'This is an important step in our ongoing programme of taking forward
the local e-government agenda. These partnerships will be crucial in
joining up the different tiers of government, as well as linking
authorities within the major conurbations and local services across
the public sector.
'By doing so, we begin to build services and the access to those
services around the needs of customers while at the same time raising
standards and cost-effectiveness.'
Today's announcement - some£47m over two years to 64 partnerships
and£2m for practical support and a dissemination programme - is part
of the hovernment's£350m commitment over three years to support
local government online. A total of£75m has been earmarked for local
and regional partnerships. Details of the remaining£26m will be
announced later this year.
1. A full list of partnerships is attached at annex A. It can be
found as an Excel document here . The list includes:
LondonConnect - #910k over two years.
A London-wide partnership to foster collaborative working on e-
government. Projects include developing a single web-site
accessing all local government in London and a London-wide
Warrington eProcurement Partnership Initiative - #300k this year
The project will help provide an electronic one-stop-shop
procurement solution to Warrington, Vale Royal and Macclesfield
Borough Councils. This will allow the whole procurement process to
be carried out on-line, (i.e. on-line purchasing, on-line catalogue,
electronic invoices and payments). It will also interface with the
councils' financial and back office systems.
Devon eGovernment Partnership- #300k this year
The eight district and two unitary authorities with Devon County
Council and the Devon Fire & Rescue Service are working together
to develop a single web-site, tailored to customer needs, accessing
all local services.
Warwickshire Association of I.T. Officers - #2m over two years
This partnership comprises the five-borough/district authorities and
the county authority in Warwickshire. They will help introduce a
countywide contact centre which will be fully e-enabled to provide
local people better access to services from all tiers of local
government and other public sector organisations in a joined-up
The partnership is also been funded to assist in the implementation
of a Warwickshire-wide broadband network to ensure that all local
authorities, schools, fire stations, libraries, community groups and
local businesses have access to a fast, reliable, extensive network
Derbyshire Partnership - #2m over two years
This partnership being led by the county council involves nine other
authorities, numerous other public sector and community groups. They
will help improve access to services through a community internet
portal and a shared call centre, which will be supported by a
countywide shared customer relationship management system.
Regional Community Smartcard Partnership Project - #300k this
Led by Bracknell Forest in partnership with 12 other local
authorities this project is looking at developing the introduction of
citizen smartcards for leisure and transport facilities.
North Yorkshire ICT Partnership - #1.05m over two years.
A partnership of nine North Yorkshire Councils. The partnership will
help establish an integrated 'front office' across the nine
authorities which will enable the six transactions (giving
information, receiving information, applying for a service, booking a
service, making and receiving payments) to be delivered over the
telephone, through the internet and one-stop shops. These will be
supported by integrated back office functions and information
Northumberland Online - #2m over two years.
Seven local authorities in Northumberland and four private sector
companies form this partnership. Their aim is to establish three new
one stop shops, a new countywide call centre and internet portal.
This will be supported by an Electronic Document Management
System across the member authorities.
Suffolk Accessible Government Partnership - #300k this year
This partnership includes the county council and seven
borough/district councils, the Police and local health authority. The
partnership will help improve access to services by developing a
web-based portal across the eight local authority partner
organisations. The funding will also help other projects being
developed through this partnership such as the extension of the
broadband network around Suffolk.
2. Today's announcement was made by Nick Raynsford in answer to a
Parliamentary Question. The full answer is below:
We are keen to promote and support local authorities in developing
local partnerships with each other, and across the public sector.
Such partnerships will be crucial in building services around the
needs of citizens and customers, and in realising the economies of
scale in terms of the investment requirement to see the objectives of
e- government realised.
As part of our commitment to spend #350m over three years to support
local government online, we have made provision for #75m over the
next two years to support the development of e-government
partnerships. From this amount we intend to provide some #47m over
the next two years to 64 local partnerships that submitted proposals
to my Department. Details of the individual allocations will be
placed in the Library.
We will also provide a #2m programme of practical support over the
next 2 years, to ensure that these partnerships are successful in
achieving their aims and that the lesson learnt from them are
It is our intention to make available the remaining funds (#26m) for
further partnership proposals later in the year.
We will accordingly lay a Special Grant report before the House
setting out this intention, in the near future.
3. Today's announcement builds upon the draft National Strategy on
local e-government (E-gov@local: towards a national strategy for
local e-government) which, was published on 8 April. The Strategy
provides for a common and ambitious vision of local e- government. It
also sets out how we propose to use the Local Government Online #350m
funding. Copies of the strategy can be found here .