employees' and the other 'A guide for managers and employers.'
The leaflets are being published in response to the growing interest
in the subject. More and more people are using the ACAS public enquiry points to ask questions about bullying at work.
prevent bullying and harassment, what to do when they occur and what
aspects are covered by the law. There are also very useful sections
on where to go for further help and advice. The leaflets will help to
ensure that issues are dealt with before they get out of hand and
that allegations of bullying or harassment are investigated fairly,
promptly and effectively. As ACAS chairman John Hougham explains,
bullying is a complex issue:
'Most people think that bullying is easy to identify and can be dealt
with quickly. Although some forms of bullying and harassment are
apparent enough - such as publicly ridiculing or demeaning someone -
other forms are more subtle - such as spreading malicious rumours -
and more difficult to identify. These new leaflets will help clarify
what is a growing concern for many people and help improve the
quality of working life.'
1. Bullying and harassment at work - guidance for employees, and Bullying and harassment at work - A guide for managers and employers, are both available free of charge to personal callers at ACAS public enquiry points throughout England, Scotland and Wales (they are listed in local telephone directories). They can also be obtained at a cost of£1 (to cover post and packing for up to six leaflets) from ACAS Reader Ltd, PO Box 16, Earl Shilton, Leicester LE9 8ZZ, tel: 01455 852225.
2. The information in Bullying and harassment at work does not claim to be an authoritative statement of the law. Legal considerations must be looked at in the light of the particular circumstances and it may be wise to seek legal advice.
3. ACAS is an independent statutory body, not subject to direction from any minister as to how it exercises its functions. It is directed by a council consisting of the ACAS chairman and employer, trade union and independent members. The ACAS mission is to improve the performance and effectiveness of organisations by providing an independent and impartial service to prevent and resolve disputes and to build harmonious relationships at work.