Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more


  • Comment
The Audit Commission is referring Chester-le-Street DC's housing service to the government for direct intervention....
The Audit Commission is referring Chester-le-Street DC's housing service to the government for direct intervention.

The commission said the absence of an effective housing strategy meant the council had not been able to attract social housing grants, despite the fact other councils in the area had attracted high levels of investment.

A statement from the Audit Commission said: 'As a consequence of the continued failings and the lack of capacity to improve services, the Audit Commission has referred the council's housing service to the secretary of state for consideration for direct intervention.'

Inspectors said the council could have attracted housing development resources worth around£2m.

Inspectors said management of rent arrears had been poor, leading to the prospect of further service cuts to cover debt.

The council was criticised for forcing tenants to bear the full cost of closed circuit television cameras, which benefit everyone living in the area.

The report added: 'The framework for improvement planning is weak and incomplete, and the council is still failing to respond effectively to recommendations from both our inspection work as well as by the external auditor.'

Leader Malcolm Pratt (Lab) said the council had appointed a housing services manager, two extra members of staff and external consultants.

He added: 'We publish details of the performance of all our services in our performance plan every year.

'As part of this process we survey customer satisfaction. The results of our customer satisfaction survey, using questions required by the government, showed that we had a 78% satisfaction rating.'

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.