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BEST PRACTICE - THE KNOWLEDGE

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A round-up of good practice and useful information...
A round-up of good practice and useful information

borough clean-up

Barnet LBC has launched a 'clean borough strategy' focusing on cleaning, litter and enviro-crime. Take Pride in Barnet outlines the council's plans to put newly granted government powers into action, including more 'town keepers', teams to tackle litter hotspots and an enhanced street-cleaning regime. The council is also stepping

up enforcement against those who drop litter, cigarettes and chewing gum - with offenders liable to pay a fixed penalty fine of up to£80 - and working

with businesses to tackle graffiti through what the council is calling innovative 'graffiti charters'.

For information go to

www.barnet.gov.uk

Green traffic lights

Kent CC is planning to put low-energy bulbs in all of its traffic lights, saving it more than£2m over six years. The council has signalled its intent to introduce low-energy traffic lights from 2008. When this goes ahead, 16,723 signal bulbs and 2,318 push-button bulbs will be replaced countywide with light-emitting diodes.

The move is part of a Kent CC drive to reduce its carbon footprint.

For information go to

www.kent.gov.uk

customer service

Last autumn, Haringey LBC became the first public sector organisation in the UK to participate in the WOW! awards for excellent customer service. After a successful pilot, the scheme is now being extended council-wide. The council received 225 nominations from members of the general public in three months.

For information go to

www.thewowawards.co.uk

river regeneration

Essex CC is to receive£50,000 worth of funding for a project co-run with Braintree DC to improve the open space around the River Blackwater, including the maintenance of pathways, seating and the riverbank. The project was proposed by residents from the Bocking area of Braintree. They had been encouraged to submit their ideas

for how£50,000 should best be spent in their area, before voting on shortlisted proposals.

For information go to

www.essexcc.gov.uk

Respite for carers

Suffolk-based charity and social enterprise Waveney Crossroads is building a day centre after receiving a flexible investment package from Futurebuilders England. The charity, the main provider of respite services for local carers, received a£97,500 loan to build and equip the new centre, and a£60,000 revenue grant to fund a new development manager for two years. The postholder will identify and diversify new income streams.

For information go to

www.futurebuilders-england.org.uk

beating the bullies

Not-for-profit anti-bullying organisation Just Fight On! has published a 'Return to Work' toolkit. It addresses the barriers to returning to work for staff who have been bullied. The toolkit identifies 'intervention points' and preventative measures. It also details how the intervention of colleagues can help, features interviews with victims of bullying, and has a review of existing return-to-work schemes.

For information go to

www.jfo.org.uk

Got any knowledge to share? Email vici.hoban@emap.com

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