Inspectors found Newham LBC's passenger transport services have improved since the original inspection in July 2000, but the improvement was not enough to increase the original award of two stars. They noted 'there has been some slippage on certain key targets', though there were 'valid reasons' for this.
The commission claimed the improvement 'demonstrated best value is help-
ing local authorities deliver better local
Deborah Cadman, lead inspector at the Best Value Inspection Service London region, said: 'It is pleasing to note that an already good service has improved further since our first inspection. The council should continue to manage the service effectively and deliver the few outstanding parts of the action plan.'
Ted Sparrowhawk (Lab), the council's chair of performance management and finance scrutiny, said: 'We are confident of being able to deliver a three-star service in the near future.'