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Birmingham City Council has become one of the first, and certainly the ...
Birmingham City Council has become one of the first, and certainly the

largest, local authority to become 100% e-enabled.

Government set councils the stiff challenge of achieving 100% e-enablement

by December 2005 but Birmingham signed up to achieve this 21 months ahead

of most others and ahead of most central government departments.

Because this was part of a public sector agreement with central government,

reaching it by the end of March has meant that the city council will

receive an additional£2.8m to spend on further improvements to


Stewart Stacey, deputy leader of Birmingham City Council, said:

'Services available electronically now range from paying rent, council tax

or invoices on line, to reporting abandoned vehicles, joining a Library, or

booking leisure facilities.

'Birmingham's website ( has been voted one of the top

ten council web sites in the country and the full list of services that can

now be accessed electronically is enormous. Those who prefer to phone us

can call our Contact Birmingham centre (303 1111, Minicom 303 1119).'

In addition to accessing information on council services, the city's

website also has numerous links to other services such as the NHS and the

Birmingham Grid for Learning. It also provides a useful forum for

web-based consultations on a wide range of topics.

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