Andrew Sparrow, a partner with Cartwright & Lewis solicitors, said recent out-of-court settlements had shown that companies without an email policy could be liable if an employee used its equipment to disparage a competitor.
He said: 'Messages can come back to haunt companies. For all their informality, emails are as permanent as writing...It is not the footprints in the sand correspondence that sinks a company but the unguarded note at the foot of a memo or the careless email message.'
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