One summer when I was at university I volunteered to work in a hostel for the homeless. When I arrived I found myself and a co-worker were living in and running the hostel on a day-to-day basis! It was sheer hard work and I learnt a lot about myself -no management training course could have taught me more.
If you won the lottery, what would you do?
If local government had a theme tune, what would it be?
Tales of the unexpected.
What is more important - job satisfaction or money?
For me job satisfaction is crucial as I spend so much time at work.
What celebrity would you most like to have met?
Salvador Dali. I would have asked him how he saw the world.
What gives you a thrill at work?
Success - opening our new customer service centre, making a positive difference to people's lives, achieving Investors in People accreditation.
If the office was on fire, what three things would you take with you?
My tiny handbag (the Tardis), my new handheld organiser, and my photograph of Sir Herman Ouseley, former chairman of the Commission for Racial Equality, who spoke at our council last year.
What have you learned recently that would be useful to others?
To listen to all the voices - the real value of consultation and the contribution everyone can bring to the debate.
What would be your epitaph?
I'm not ready to think about that