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Civica keeps traffic moving

London Borough of Redbridge has selected Civica to upgrade their digital CCTV systems.

Civica, a market leader in software-based solutions that helps organisations to improve service delivery and efficiency, today announces that the London Borough of Redbridge has adopted digital video technology (DVR) as part of its overall CCTV infrastructure to capture bus lane, parking and moving traffic contraventions, streamline administration and simplify communication with motorists via an online portal.

The London Borough of Redbridge commenced live enforcement of parking and traffic contraventions by CCTV on 1st July 2009, following a period of issuing warning notices. 

The Traffic Management Act, which came into full effect at the end of March 2009, has forced local authorities to reassess their CCTV traffic equipment to be auditable and comply with asset management requirements.

The decision by the London Borough of Redbridge to incorporate DVR technology follows in the footsteps of five other London Boroughs using Civica systems who have upgraded existing systems to incorporate DVR technology that offers a number of benefits for both motorists and local authorities alike.

The capture of Digital CCTV images means that in the future motorists will be able to:

  • View digital footage of alleged offences via the local authority’s online self service facilities
  • Upload their own supporting material to dispute a penalty
  • Pay fines online

For local authorities, the key benefits of implementing DVR CCTV technology are:

  • Reduced physical storage as all CCTV footage is captured digitally, rather than being stored on VHS or DVD media
  • More accurate parking contravention evidence
  • Ability to issue penalty notices automatically, based on CCTV images
  • Record CCTV  contraventions in real time, which also makes it easier to dispatch  civil enforcement officers to congested areas quickly
  • A more efficient end-to-end operation, making the parking contravention process smoother and reduced manual processing/analysis of CCTV footage

Mike Woodward, Functional Unit Manger – Highways & Engineering, London Borough of Redbridge said: “The option to implement a hosted and managed Civil Enforcement service will ensure that our CCTV enforcement administration runs smoothly and effectively. It will free up our administration resources, keep costs low and ensure that our decision to implement CCTV enforcement will offer fair, real-time parking notices as well as provide more accurate parking contravention evidence.”

Said Mick Cosentino, Product Director, Civica: “The Traffic Management Act, which came into full effect at the end of March 2009 has put increasing pressure on local authorities to implement CCTV parking offence systems that are easily auditable and also comply with asset management requirements. The option to use a Managed Service coupled with DVR CCTV reduces the administrative burden of parking offices, enhances business continuity and most importantly ensures that any parking notice issued is as accurate as possible.”

CCTV contraventions focus on offences such as using bus lanes, parking on restricted areas, turning into streets despite restrictions being in place or stopping in box junctions.