£5.3m contract to host a consumer advice service for the West Midlands
on behalf of the government.
Birmingham City Council and Warwickshire CC, and will bring 40 new
jobs to the city.
The contract will see the council create a state of the art contact centre
on behalf of the Department for Trade and Industry which will provide easy
access to advice and consumer information for millions of residents across
the West Midlands.
Kevin Foster, cabinet member for city services said: 'I'm delighted
that Coventry has won this contract - it's a real tribute to the hard work
of our staff who put together such a professional and competitive bid.
'It shows a clear vote of confidence in the city - Coventry is once more
seen to be leading the way.'
Graham Russell, county trading standards officer for Staffordshire, and
chair of the Central England Trading Standards Authorities selection panel
'It is a tribute to the region's commitment to this project that there
were three such excellent bids to host this service. It was a very
difficult decision for the panel, and whilst we would have been happy to go
forward with any one of them as a sole bidder, it was Coventry's bid which
we felt provided the best overall proposal'.
Clive Townend, Coventry's head of trading standards said:
'I am sure my colleagues from both Birmingham and Warwickshire will be very disappointed that they did not win this competition. We are delighted in this expression of confidence in Coventry's ability to deliver this project and we look forward to jointly working with colleagues from across the region to make this a success'.
The contact centre - which will be called Consumer Direct West Midlands -
will be launched early next year. The contract will run until 2010.