Set to go live at the end of 2005, Capita will provide the councils with applications for council tax, non domestic rates and benefits. The new systems will be based on Capita's Academy revenues and benefits products with internet access for citizens via its self-service applications.
'As a current user of Academy internet payments, we were confident of Capita's expertise and reliability to deliver a high quality revenue and benefits solution. We want to ensure that our citizens benefit from enhanced services and that they can access them in the most convenient way possible.'
Employees at Barnsley MBC will be able to verify revenues void inspections and benefits interventions via a handheld device. Staff will also have the capability to work from home and process benefits claims via a secure network using Academy Home and Remote Software.
Barnsley MBC revenues system project manager Hazel Shaw said:
'We wanted to select a modern revenues and benefits solution that would help deliver Barnsley's 'best value' commitment. Our council employees will benefit from the solution's ease of use while the citizens will gain from efficiency improvements.'
Capita divisional director Paul Bradbury said:
'We are pleased to be building on our success of 25 new wins in 2004. So far this year, we have won over six competitive bids for revenue and benefits services across the country.'