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COVENTRY REFUTES 'DIRTIEST CITY' TAG

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Coventry City Council has today refuted claims that it is one of the ...
Coventry City Council has today refuted claims that it is one of the

dirtiest cities in Britain. Figures published in yesterday's Sunday Times

(see LGCnet) relate to the council's performance in 1999/2000 and do not reflect the city's current performance.

The performance in 1999/2000 was largely due to the ongoing unreliability of

an ageing refuse collection fleet. Over the past 12 months these vehicles

have been replaced by new vehicles under a contract hire arrangement. The

contract hire guarantees availability of vehicles. In addition a new 4-day

refuse service was introduced last year and this has overcome the problem of

missed collections at bank holiday periods.

Public satisfaction with the current level of service is very high. A

survey undertaken last Christmas produced over 15,000 responses and showed

that 92% of people were either satisfied or very satisfied with the service

provided by the city council.

Statutory performance indicators which are due to be sent to the audit

commission within the next few weeks have shown a significant improvement in

the number of collections missed per 100,00 collections of household waste.

In 1999/2000 1,015 collections were missed this has been reduced to 577

collections in the latest figures. Next year the city council has set itself

a target of only 200 missed collections.

The city council has also improved its performance on fly-tipping. Last year

it took an average of 9.28 days to remove fly-tips, figures for 2000/2001

have reduced this figure to 4.73 days.

Jack Harrison, cabinet member for city services said: 'It's

unfair to paint Coventry as the dirtiest city in Britain. While we accept

that there was a problem in 1999/2000 we have made significant improvements

since then. One of the main priorities of the city council over the last 18

months has been to deal with the every-day irritations in life and last year

the city council invested additional resources into tackling issues such as

pot-holes in our roads and improving our refuse collection service. We now

have one of the most modern refuse fleets in the country and a further

£300,000 has been invested on top of the£1m that we already

spend in improving the city's roads. Figures for 1999-2000 showed that Coventry has the second best level of cleanliness of highways in the West Midlands and that the city is in the middle quartile nationally for street cleanliness.'

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