The Care Quality Commission (CQC) has raised concerns over South Tyneside Council’s ability to improve its safeguarding of vulnerable adults.
Results of an inspection of the authority’s adult social services in May, now published, found that while arrangements were “adequate”, stronger links between policies, procedures and senior personnel were required – leaving “uncertain prospects to improve”.
Emma Lewell (Con) cabinet member for independent and healthy living, said the council was “taking on board” the health and social care watchdog’s fears.
“They will feed into our service plans and wider strategic planning across partners in South Tyneside,” she said.
“It is vital that we ensure that all our older and vulnerable adults are safe and that they receive the quality services they deserve and expect.”
The authority added that South Tyneside’s Adult Safeguarding Board hade met together to discuss the findings, develop an action plan to strengthen join arrangements and ensure robust adult safeguarding arrangements are in place.
Overall, the CQC praised South Tyneside’s personalisation of social care services and “imaginative” use of direct payments.