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DAVENTRY POINTS TO CUSTOMER CARE STRENGTHS

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Daventry DC's performance indicators, published this week, show the council is strong on customer care. ...
Daventry DC's performance indicators, published this week, show the council is strong on customer care.

The indicators show the council answers 91% of telephone calls within three rings and 83% of all correspondence from the public is acknowledged within five working days.

Daventry also processes 94% of council tax benefit claims and 96% of housing benefit claims within 14 days, and 92.5% of emergency council house repairs are completed in a day.
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