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Guidance defining what an e-enabled local council should look like ...
Guidance defining what an e-enabled local council should look like

has been published today by the government. The final priority

outcomes of the Local e-Government programme will support the

delivery of e-services and help all local councils reach the 2005


The priority outcomes are closely aligned to the agreed shared

priorities between central and local government outlined in the

National Strategy and with the products and outcomes of the 23

National Projects.

For example, e-Procurement - one of the agreed priority areas and a

National Project - will now have required e-government outcomes.

These are that by 2005 appropriate e-Procurement solutions are in

place, including as a minimum paperless ordering, invoicing and


Authorities will be asked to show how they are achieving these

priority outcomes when they submit their claims for the grant to be

given against the satisfactory IEG statements they submitted in 2003.

Local e-government minister Phil Hope said:

'e-government is a very important part of improving local services

and the way local authorities interact with their communities. The

local e-government outcomes for priority services define how we will

measure progress towards the December 2005 e-enabled target.

'They are not a new set of targets, or additional requirements, but a

robust and workable framework to help local government in its task to

meet the target. Most importantly of all, this framework will help

the customer - the council taxpayer in that area - to understand what

to expect from their e-enabled local council.

'We have worked closely with local councils in preparing the outcomes

and had a good response to our consultation. I am confident they

will ensure that local authority services are e-enabled in a way that

enhances their quality and availability.'

The set of e-government priority outcomes announced today

specifically defines what the government means by the term 'priority

service', to ensure councils are heading in the right direction with

their e-government agendas and to make the monitoring process more

efficient and straight-forward.


1. ODPM consulted, in December 2003, on proposals for defining local

e-government priority service and transformation outcomes in 2005 as

part of the IEG process. The final set of priority outcomes is available


This will also be issued to councils shortly as part of the IEG3

grant claim process.

2. The seven shared priority areas agreed by central and local

government which form the basis of the final priority outcomes

announced today are listed below.

- Raising standards across our schools

- Improving the quality of life of children, young people, families

at risk and older people

- Promoting healthier communities by targeting key local services,

such as health and housing

- Creating safer and stronger communities

- Transforming our local environment

- Meeting local transport needs more effectively

- Promoting the economic vitality of localities

3.The term 'priority service' is one of ODPM's key objectives in its

Public Service Agreement (2002). The PSA reads:

'assisting local government to achieve 100% capability in electronic

delivery of priority services by 2005, in ways that customers will


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