has been published today by the government. The final priority
outcomes of the Local e-Government programme will support the
delivery of e-services and help all local councils reach the 2005
The priority outcomes are closely aligned to the agreed shared
priorities between central and local government outlined in the
National Strategy and with the products and outcomes of the 23
For example, e-Procurement - one of the agreed priority areas and a
National Project - will now have required e-government outcomes.
These are that by 2005 appropriate e-Procurement solutions are in
place, including as a minimum paperless ordering, invoicing and
Authorities will be asked to show how they are achieving these
priority outcomes when they submit their claims for the grant to be
given against the satisfactory IEG statements they submitted in 2003.
Local e-government minister Phil Hope said:
'e-government is a very important part of improving local services
and the way local authorities interact with their communities. The
local e-government outcomes for priority services define how we will
measure progress towards the December 2005 e-enabled target.
'They are not a new set of targets, or additional requirements, but a
robust and workable framework to help local government in its task to
meet the target. Most importantly of all, this framework will help
the customer - the council taxpayer in that area - to understand what
to expect from their e-enabled local council.
'We have worked closely with local councils in preparing the outcomes
and had a good response to our consultation. I am confident they
will ensure that local authority services are e-enabled in a way that
enhances their quality and availability.'
The set of e-government priority outcomes announced today
specifically defines what the government means by the term 'priority
service', to ensure councils are heading in the right direction with
their e-government agendas and to make the monitoring process more
efficient and straight-forward.
1. ODPM consulted, in December 2003, on proposals for defining local
e-government priority service and transformation outcomes in 2005 as
part of the IEG process. The final set of priority outcomes is available
This will also be issued to councils shortly as part of the IEG3
grant claim process.
2. The seven shared priority areas agreed by central and local
government which form the basis of the final priority outcomes
announced today are listed below.
- Raising standards across our schools
- Improving the quality of life of children, young people, families
at risk and older people
- Promoting healthier communities by targeting key local services,
such as health and housing
- Creating safer and stronger communities
- Transforming our local environment
- Meeting local transport needs more effectively
- Promoting the economic vitality of localities
3.The term 'priority service' is one of ODPM's key objectives in its
Public Service Agreement (2002). The PSA reads:
'assisting local government to achieve 100% capability in electronic
delivery of priority services by 2005, in ways that customers will