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Online target progress criticised ...
Online target progress criticised

Progress made by key government departments in meeting the 2005 deadline to deliver all services electronically has been criticised in a report.

The National Audit Office examined how three departments had changed the way they plan and provide internet-based services in the last three years.

The report, Government on the web II, said they were making mixed progress.

HM Customs & Excise was commended for its electronic interaction with business, but warned it faced a challenge in persuading small and medium-sized businesses to embrace the internet. It was also criticised for how it had marketed its online service in the past.

The office said the DTLR's website was among the best-used in central government.

But the report pointed out that the department had little information about the progress councils were making in meeting the targets

As well as this, the Office of the e-Envoy was criticised for the way it handled the launch of its website.

Online for environment

A network of environmentally-friendly websites has been developed in conjunction with a group of councils.

Egeneration links online services with local support organisations and currently has four sites, covering Hampshire, Kent, Surrey and West Sussex.

It uses a series of interactive services and best practice guidelines to help businesses become more environmentally-conscious.

Website advice for councils

Councils will be given tips on how to develop their websites at a forthcoming conference.

Aplaws, one of the government's pathfinder projects in its

e-government drive, will be holding a demonstration day in London on 28 May.

The project, a joint venture by the Greater London Authority and five London councils, has developed a system and set of guidelines for building council websites.

There will be speakers and four workshops, covering navigational architecture, implementation and metadata standards.

Redesigned and relaunched

A local government website has been redesigned to improve accessibility and navigation.

The Employers' Organisation website has been relaunched with a number of new features.

It now includes a new section detailing how the organisation can help support councils.

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