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EDUCATE PUBLIC, SAY POLLSTERS

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Councils should educate the public about which services they provide to increase recognition of their achievements,...
Councils should educate the public about which services they provide to increase recognition of their achievements, say Ben Page and Jessica Elgood of MORI.

The People's Panel survey for the Cabinet Office found services such as schools, refuse collection and library and leisure services are well regarded. But councils are not.

Only 50% of panel members are satisfied with service quality as a whole in contrast to 75% satisfied with road and pavement maintenance, and 80% with libraries.

Where information provision is good, councils tend to be held in better regard.
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