IT trends 2002/3, the Society of Information Technology Management's annual survey, found just 5% more services went on the internet over the last year. Up to 30% of council services are now available online, compared to 25% in 2001. Only half of councils in the UK believe they are on course to hit the target.
Council leaders and chief executives are still insufficiently engaged with technology, the report added. E-champions told SOCITM e-government programmes were insufficiently integrated with other council activities.