Surrey Heath Borough Council’s new website has been rated as one of the top 20 council sites in the country by the prestigious SOCITM (Society for Information Technology Mangers).
The Better Connected 2009 report lists Surrey Heath Borough Council as one of the top 20 most developed local authority websites, gaining better results than some of the much larger unitary, metropolitan and county council websites.
This is the second year running that the Surrey Heath website has been rated in the top 20, thanks to the assistance of Tagish, a specialist software company with many years of experience in delivering successful projects in both the public and private sector.
The new look website is a vast improvement on the old site
Cllr Richard Brooks, Surrey Heath Borough Council
The new website has proved a great success with both staff and users alike. According to a survey which was run on the Surrey Health Borough Council’s website 84% of users preferred the new look website.
Rachel Hill-Venning, Surrey Heath Borough Council’s Web Manager said: “Surrey Heath Borough Council have built up a solid working relationship with Tagish over the years. Our recent site upgrade has proved to us the excellent capabilities of the development team at Tagish. Their interpretation of our requirements and customer service throughout the project development, as well as their continual support is exceptional.”
Cllr Richard Brooks, Portfolio holder for public relations and communications Councillor said: “The new look website is a vast improvement on the old site and offers customers access to interactive information on council services. Developments in technology and internet servers mean that online services are always moving forward and it is important that the council’s website keeps up with the continuous improvements being made on public websites.”
As long standing clients, Surrey Heath has benefitted from a great working relationship with Tagish for a number of years, so when they decided that their corporate website needed to be upgraded they turned to the web experts at Tagish for assistance.
Tagish and the Council’s own web team worked closely together, using the iSite(CMS) Content Management System to ensure a seamless switch to the new website. The complex project included full graphical design work and data migration from the existing site which was all done at the same time as a major restructure of the site.
The content of the new website complies with AA accessibility standards, and new features were also added to ensure even greater accessibility.
This includes a customisation feature, which uses “click and drag” technology, to allow users who register their details to personalise the Council’s home page to suit their own individual preferences.