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FUEL POVERTY REFERRAL SCHEME EXTENDED TO PENSIONS STAFF

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A fuel poverty referral scheme launched in February by Wakefield MDC is being extended to the Pensions Service....
A fuel poverty referral scheme launched in February by Wakefield MDC is being extended to the Pensions Service.

The two-way referral scheme means vulnerable people can receive energy advice easily, allowing frontline workers to refer them for energy advice and grant assistance.

Fire officers perform 52,000 home visits across west Yorkshire every year and use the initiative to refer cold households to the Energy Advice Centre. The Energy Advice Centre will then contact the householder with energy advice and grants information. In turn, the Energy Advice Centre will also ask everyone who phones if they want a home fire safety visit.

The 'Hotspots' scheme has worked so well that it has now been rolled out to the Pensions Service. Eighteen Pensions Service employees have already received training.

Cabinet member for regeneration Phil Dobson said: 'Hotspots gives people the chance to get good advice quickly by way of a referral card. Its continual success has encouraged the Pensions Service to get involved and the initiative has already received national recognition by being included in two national fuel poverty journals. Other local authorities are now modelling schemes on Hotspots because of its accomplishments.'

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