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GLASGOW ON TRACK FOR BEST VALUE SERVICE DELIVERY

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Recent problems in local government demonstrate beyond any doubt or ...
Recent problems in local government demonstrate beyond any doubt or

argument the need to deliver best value - the new policy to bring

about high quality local government services at the lowest cost.

This was the message from Scottish local government minister

Calum MacDonald during a meeting today with Glasgow Council. He

said:

'Best value is the key to the future health and strength of local

government under a Scottish parliament. We are working with all

Scottish councils to change the way they work to find the most

effective ways of delivering services. The government will not tolerate apparent failure of the kind that has been reported in recent weeks.

'I attach special importance to the development of best value in

Glasgow, which is Scotland's largest council and its highest spender.

Councils must apply the 3 Cs - Constant Competitive Comparison to

deliver better services for council taxpayers' money and I am pleased

to say that Glasgow has made a good start in delivering that policy.

'I would congratulate Glasgow Council for the commitment they have

shown so far towards achieving best value. I have been especially

impressed today with the council's clear desire to consult and work in

partnership with local people to tackle local concerns.

'I am pleased that the council is determined to review all services by

comparing them with the best performers, not just in local government

but in the voluntary and private sectors as well. The aim is to ensure

continuous improvement in the delivery of all council activities,

whether they are delivered in-house or externally.

'Of course we are only at the start of best value. The real test for all councils will come over the next 12 months. Savings and

improvements as a result of best value will mean more cash for

essential frontline services.'

NOTES

In February, the secretary of state agreed to exempt Glasgow Council

from the requirement of CCT to enable effort to be devoted to best

value. Their exemption was subject to progress with the council's

best value implementation plan, and regular meetings between

Scottish Office officials and the city council, together with periodic

progress meetings between the local government minister and the

council leadership. This was the first of such meetings.

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