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HALF OF UK HOMES NOW ONLINE

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Half of all UK homes now have internet access according to new ...
Half of all UK homes now have internet access according to new

consumer research published today by Oftel.

The key findings of the research show:

- 12.5 million UK households are now on-line, with 750,000 new

connections over the last three months

- around one million internet customers are likely to upgrade to

broadband over the next 12 months

- UK prices for dial-up internet access are cheaper than other

European countries surveyed, with prices for residential broadband

generally below the European average

- The UK offers a wider availability of unmetered services than other

countries surveyed

The findings are set out in consumer research and a benchmarking

study comparing Internet services in the UK with other European

countries published today by Oftel.

David Edmonds, director general of telecommunications said today:

'Growth in internet access, coupled with some of the lowest prices in

Europe, is excellent news. Oftel's policy of creating competitive

markets for internet access continues to drive the growth in Internet

access.

'Prices in the UK are cheaper for dial-up than all other countries

covered in Oftel's benchmarking research, so it is not surprising

that half of UK homes are now connected to the internet.

'Oftel's research shows that a further one million consumers could

upgrade to broadband over the next 12 months. We have a growth rate

stronger than both France and Germany.

'Our research shows that 90 per cent of internet customers happy with

their overall service. We look forward to these trends continuing.'

Notes

1. Oftel has today published the following quarterly research

reports: Consumers' use of fixed telephony - August 2003 at

http://www.oftel.gov.uk/publications/research/2003/q14fixres1003.pdf

Consumers' use of mobile telephony - August 2003 at

http://www.oftel.gov.uk/publications/research/2003/q14mobres1003.pdf

Consumers' use of Internet - August 2003 at

http://www.oftel.gov.uk/publications/research/2003/q14intres1003.pdf

Business use of Internet - August 2003 at

http://www.oftel.gov.uk/publications/2003/q14intbus1003.pdf How to

access the Internet at home, consumer guide evaluation - July 2003

2. Oftel has also published an International benchmarking report of

Internet services covering both basic dial-up access and broadband

services. The report covers internet services in France, Germany,

Sweden, United Kingdom and the US (the States of Ohio and California

are used for dial-up services; the study covers a number of the

largest providers of broadband who offer services across a range of

States). It can be viewed on Oftel's website at

http://www.oftel.gov.uk/publications/research/2003/benc_doc1003.pdf

3. All Oftel's research is available on Oftel's website at

http://www.oftel.gov.uk/consumer/about/research/index.htm.

Hard copies are available to the public from Oftel's Research and

Information Unit, telephone 020 7634 8761.

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