Winner: Peterborough City Council – library service
A public consultation on library services revealed that Peterborough’s residents were well-versed in self-service book loans and would value extended opening hours. The council implemented technology that allowed it to extend its opening hours, with core staffed hours and additional hours without staff where residents could access libraries using keycards and check books out through self-service kiosks.
Judges’ comments: “This was an inspiring example of how to improve a service by extending opening hours and reduce costs, while at the same time delivering what the public wants.”
Highly commended: West Oxfordshire, Cotswold and Forest of Dean DCs
Shortlisted
Canterbury City Council
Fenland DC
Merton, Sutton and Richmond upon Thames LBCs and Kingston upon Thames RBC – South London Legal Partnership
Peterborough City Council – energy
South Hams DC and West Devon BC
Three Rivers DC
Nao black
A word from the award’s sponsor
The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and supports the improvement of public services.
Our new powers under the Local Audit and Accountability Act allow us not only to hold central government to account but also to provide advice on value for money to local government. To support this, we work increasingly with local authorities to understand the challenges they face and how they are responding.
Examining efficiency and effectiveness in government is a key focus for the NAO’s work, and so we are pleased to sponsor the Efficiency category of the LGC Awards.
JUDGES
Cliff Dalton, head of local government and transformation, Chartered Institute of Public Finance & Accountancy
Frances Foster, director of finance, assets and information services, Barnsley MBC
Aileen Murphie, director for local government, National Audit Office
Paul Najsarek, chief executive, Ealing LBC
You might also like...
The key to success revealed
LGC’s essential daily briefing
Returning officers guarantee pay for EU poll staff
Regional and local returning officers are facing the prospect of not being paid for the time they’ve spent organising the European elections, in the event that they are cancelled.
Ministry finds £1.6m extra for Brexit
Nineteen councils that are home to major ports or airports are to receive a share of an extra £1.6m to deal with the impact of Brexit, it has been announced.
Hackers target councils in campaign to free Julian Assange
Hackers are targeting councils in England as part of a wider campaign to free the Wikileaks political activist Julian Assange.
The focus is shifting away from culture differences
The health of residents is a top priority for all of us.
Have your say
You must sign in to make a comment
Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.
Links may be included in your comments but HTML is not permitted.