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Digital council of the year

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Winner: Milton Keynes Council – Digital Transformation and Smart City

Milton Keynes’ population is expected to grow to 400,000 people by 2050 and the town plans to provide a live demonstration of how to deal with the challenges of congestion, pollution and designing human spaces for 21st century living. Its projects so far include a new digital platform for transactions and customer accounts, including innovations such as real-time missed bin reporting. User testing, mystery shopping exercises and customer feedback have been used to refine services. Other examples are the adult social care hub, which provides information and advice with real-time embedded information from service partners and a housing options self-help tool.


Highly Commended: Stockport MBC – Digital by Design Programme


Judges’ comments: Our winner has a highly articulated digital vision to support both their residents and local businesses, locally and globally. They have shown strong buy-in across the whole council, and their partners should be hugely proud of what they have achieved. 



Aylesbury Vale DC: Digital Strategy

Enfield LBC: Agile Delivery

North East Lincolnshire Council: Customer Transformation

Rochdale MBC: Digital Rochdale

Tameside MBC: Public Service Digital Infrastructure


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A word from the award’s sponsor

Agilisys is proud to sponsor the prestigious LGC Digital Council of the Year 2018 award. The award recognises the innovative ways in which many councils are incorporating digital technology and new ways of working, to meet the dual challenge of unprecedented economic challenges and increased expectations of their citizens. The award celebrates innovation, collaborative working between local agencies and partners, and the effective use of technology and data to enhance and improve outcomes for local residents. Agilisys is an employee-owned organisation, which has been working with local authorities for more than 15 years to deliver successful outcomes through innovative solutions and transformation expertise. Find out more at



Melbourne Barrett, chief executive, Basingstoke & Deane BC

Richard Simpson, executive director of resources, Croydon LBC

Richard Hanrahan, director, Agilisys

Matt Prosser, chief executive, Dorset Councils Partnership

Alison McKenzie-Folan, deputy chief executive, Wigan MBC



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