Sponsored by Agilisys
City of London Corporation
The City of London Corporation’s digital vision is simple: it wants to ensure that it provides the necessary infrastructure to ensure that the Square Mile is digitally well connected and responsive for the benefit of those who live, learn, work and visit the City. Its digital vision sees the power of digital enterprise being used to create tangible human value by citizens, businesses and the officers of the corporation, who organise and act in communities of interest. To realise its vision, it has embedded digital technology and started delivering the outcomes across all parts of its organisation.
Too often issues are only dealt with when a crisis occurs, often by individual agencies when people present at the front door of statutory services: a child is excluded from school for disruptive behaviour, or an elderly man ends up in A&E after falling, for example. As an organisation working with the council to lead the public service reform agenda and foster system leadership, Essex Partners knows that early intervention can prevent issues escalating, which is better for the people affected and less expensive for the taxpayer. Essex Data is allowing the council to tackle issues earlier through smarter use of data and technology, helping it prepare for the future.
Hammersmith & Fulham LBC with Family Support
Building better brains
Hammersmith and Fulham LBC’s digital service has been developed with input from service users as a rich source of advice and support for local families. It deals with the issues that they experience from childhood illnesses to suicidal thoughts, and from sexuality to healthy eating. It allows self-help, and the chance to contact either family support or another specialist service. And it reinforces how we can all build better brains as a part of our everyday interactions and why this matters to build resilience in children and young people.
Kirklees Metropolitan Council
Kirklees Metropolitan Council works smart and delivers efficiently and effectively. Digital Kirklees designs solutions with the involvement of residents, partners and services and takes a holistic approach to how digital services are delivered, as a result maximising their impact on Kirklees and its people.
Leeds City Council
Leeds Alcohol Licensing Data Matrix
The Leeds Alcohol Licensing Data Matrix is a sophisticated and easy to use tool to support local area teams, elected members, local NHS providers and third sector organisations in preparing robust objections to new premises applying for licenses for selling alcohol in Leeds. It rates the risk of areas across Leeds into low, medium, high and very high, based on potential alcohol-related harm, using a variety of different data sources. These include deprivation, alcohol-related admissions, audit C scores measuring a person’s risk of harm, alcohol-related crime, density of off-licence premises in the same postcode, and alcohol related-mortality and morbidity.
Liverpool City Council
With the pressures facing Liverpool City Council around demand and resources, it has used digital innovation to transform services, introducing fresh thinking and new technology-enabled solutions. The aim is to ensure that all Liverpool’s citizens and staff benefit from the digital technologies, including the most vulnerable who will receive a more flexible, responsive, person-centred service that helps them to remain living at home safely for longer.
Northumberland achieved 30 hours early implementer status in February 2016. The council’s task was to provide 415 rural families with additional flexible childcare. To address the administrative burden of establishing eligible cohorts, allocating places and delivery, internal service areas joined forces to create a bespoke, fit-for-purpose, cost-effective digital system, named The Wizard. It is recognised nationally and has been made widely available throughout the country at a fraction of the cost of competitive systems, meeting the delivery challenges and exceeding initial expectations. The Wizard places Northumberland at the forefront of digital innovation to manage early years and childcare services.
Southend, robotics and 2050
Southend BC is the first council to trial robotics. A year later it has found that its horizons have expanded exponentially. It has developed a reputation as a pioneer and this has led to new partnerships, allowing Southend to play a critical role in meeting the needs of an ageing society. It is working with residents of all ages to introduce robotics technology in their lives, spurring innovation and stimulating debate. The council believes that its work will serve as a legacy for future years.
A word from the award’s sponsor
Agilisys is proud to sponsor the 2019 LGC Digital Impact award, which recognises the visionary use of digital technology and the significant improvements it’s made for citizens whilst meeting the dual challenges of continued funding cuts and ever-increasing expectations and demand.
The award celebrates innovation, ground-breaking collaboration between local agencies and partners, and overall effective use of technology and data to transform an area. We are an employee-owned organisation, who for two decades have been working with local authorities to deliver successful outcomes through innovative solutions and transformation expertise.
Find out more www.agilisys.co.uk.
Louise Ah-Wong, managing director, transformation, Agilisys
Sandy Hopkins, chief executive, Southampton City Council
Merran McRae, chief executive, Wakefield MBC
Rob Walsh, joint chief executive, North East Lincolnshire Council