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Business transformation

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sponsored by Hammond Clarke

Winner: Derby City Council – Home First Service

Derby City Council’s Home First transformation has created an integrated hospital-to-home service for customers. The result is a more efficient, rapid response assessment model providing both a social care assessment bed service and home care. Integrated working with the NHS introducing board rounds, multidisciplinary teams, trusted assessments and information sharing have streamlined the service and reduced delayed transfers of care through a whole system approach to planning, monitoring outcomes and responding to seasonal pressures. Key to its success has been leadership, partnership working and developing a skilled workforce, with the customer at the centre of everything it does.

Highly Commended: Tower Hamlets LBC – Hostels reconfiguration

Judges’ comments: The council showed fantastic energy and leadership that delivered wholesale transformation. The whole service was changed, and the project now sets an example for others. With great clarity on the relationship with the NHS, this was an innovative approach with a forward thinking vision and strong performance management. The inclusion of public health and use of an evidence-based model was also very impressive. Fantastic outcomes.

hammond clarke 2018

A word from the award’s sponsor

Hammond Clarke is a market-leading executive consultancy, specialising in executive interim management, executive search and outcome-based consultancy services across the top three tiers of people, place, and the corporate centre, as well as project and programme resource and change and transformation initiatives.

Hammond Clarke takes pride in protecting the public purse by delivering solutions that differ from traditional methods, resulting in smarter and more innovative outcomes. By doing things differently, we strive to disrupt the market in a positive way and introduce a new phase of achievement for our public sector partners.


Bath & North East Somerset Council: Waste redesign

Croydon LBC: Gateway approach

Ealing LBC: Children’s services

Lancashire CC: Lancashire and Blackburn with Darwen Coroner Service

Lancashire CC: Passport to independence

Norfolk CC with Hethel Innovation: Incubation and innovation for growth

Swindon BC: Integrated discharge planning and reablement 


Nick Chenery, head of local government practice, Hammond Clarke

Martin Esom, chief executive, Waltham Forest LBC

Richard Flinton, chief executive, North Yorkshire CC

Mike O’Donnell, associate director for local government, Cipfa

Pam Smith, chief executive, Stockport MBC

Debbie Ward, former chief executive, Dorset CC

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