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Kingston upon Hull City Council has signed a top level,£5m agreement ...
Kingston upon Hull City Council has signed a top level,£5m agreement

with software giant Oracle.

The implementation will drive forward the city's e-government agenda with a pioneering project set to save the city around£500,000 a month.

Hull is now to be the first UK council to acquire a fully integrated 'e-business suite'. One of the city--s stated goals is to become the world--s first fully connected 'Information Age City' by 2005, as part of its drive for achieving service excellence and Top Ten status, and this latest move is a major step on the way.

The e-business suite will radically change and improve the way the

council operates and transform the council--s service delivery bringing

substantial savings as red tape and administration is reduced.

'Our key objective is service excellence through improved efficiency, which

will ultimately provide more cost effective customer focused quality

services,' said council leader Simone Butterworth.

'The senior management see this as a major opportunity to invest in the

future of the city council, to reskill our employees and, using the latest

innovative new technology, to move forward the way in which we deliver more

efficient quality services to Hull residents,' said council managing director Jim Brooks.

The£5m package includes integrated software covering the council--s

entire operations. Initially finance, debtor, creditor, human resource

functions and e-procurement will be incorporated into the system. New ways

of working, such as on-line ordering, automated payment of invoices,

employee 'self-service' and a single set of financial information, will be

introduced. Suppliers will be able to log into the system to check on the

status of their invoices.

A 'members' portal' will also be a feature of the system. This will allow

councillors better access to data relating to performance targets and

finance and other important information.

Future developments, including the integration of council tax, business

rates and housing benefits, will make the city--s system accessible to its


Richard Broad, regional director local government, Oracle said: 'With the e-business suite the council will see overall improvement in the financial management of the

council's resources, purchasing, management of the people within the

organisation and business processes. The overall implementation of the

e-business suite will enable the council to address its service

improvement agenda ensuring it meets government targets whilst producing a

projected seven-figure cost saving.'

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