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IMPROVEMENT IN SOCIAL HOUSING MANAGEMENT REFLECTED IN REPORTS

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The publication of a new research report today highlights improvements in local authority and housing association h...
The publication of a new research report today highlights improvements in local authority and housing association housing management, the the Department of the Environment has announced.

Housing Minister Sir George Young said the study is the largest and most comprehensive analysis of housing management for many years.

'The research shows that there has been a significant improvement since the mid-1980s in both local authority and housing association landlords in a number of respects, including the growth of performance monitoring and the widespread use of organisational and personal targets.

'I am also encouraged to see an increase in the application of tenant participation and decentralisation bringing housing management services nearer to the tenants they serve.

'The research shows that the range of difficulty in the housing management task varied considerably between areas and that performance tended to be lower in areas which had problems of social deprivation. The report makes a series of detailed recommendations for improvement which I hope all local authorities and housing associations will consider very carefully.'

The report is 'Managing Social Housing: A Study of Landlord Performance' and (in a separate volume) 'Managing Social Housing: Summary and Recommendations'.

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