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Improving support services for vulnerable people

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Essex CC and Thurrock Council are re-shaping floating support services for vulnerable people with the aim of delivering more efficient and targeted services to those with the greatest supported housing needs.

The project has already brought about savings of£1.2m on base contracts worth£4.5m, which equates to a£6m saving over the duration of a five-year contract. At the same time, the amount of support has increased by 20%. This has been achieved by bringing together 23 providers of 66 services into three large-scale contracts.

Service users will get clear resettlement arrangements to enable them to make a planned transition from supported housing to independent housing with continuous support. An immediate response service is available for urgent situations, while specialist floating support is available inEssexfor women escaping domestic violence who want to remain in independent accommodation.

Click here to view the RCOE’s document Delivering efficiency now.

For more information contact:

Tim Carr, East of England Centre of Excellence, 07748 776123 or email:

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