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INDEPENDENT HOUSING OMBUDSMAN APPOINTED

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Housing minister David Curry today announced the appointment of Roger Jefferies as the first independent housing om...
Housing minister David Curry today announced the appointment of Roger Jefferies as the first independent housing ombudsman for dealing with complaints against registered social landlords (not including local authorities).

Mr Curry said that Mr Jefferies had been very successful in establishing and managing the present non-statutory housing association tenants ombudsman service since his appointment by the then housing minister, George Young, more than three years ago.

'Mr Jefferies has gained the respect and confidence of the housing association sector as a fair and accessible ombudsman, and I am keen to see that continue.

'His appointment now will ensure a smooth transition from the existing non-statutory housing association ombudsman service to the new statutory independent regime.

'It will provide the necessary continuity in respect both of ongoing casework, and of devising and implementing arrangements to enable the new service to be fully effective from 1 April.'

The appointment, which is to be made by the Board of the Independent Housing Ombudsman Company, has been approved by the secretary of state.

It will take effect from 1 April 1997 when the new statutory independent housing ombudsman service becomes operational.

As ombudsman designate, Mr Jefferies will work with the Board in the run up to the commencement of the new service by promoting and publicising the new service and by establishing the arrangements for managing the new service.

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