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INDICATORS CAN BOOST PROGRESS, SAYS IDEA

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Councils need to measure performance in order to improve, according to a report from the Audit Commission and the I...
Councils need to measure performance in order to improve, according to a report from the Audit Commission and the Improvement & Development Agency.

Acting on Facts is a management paper which advises councils how to use performance indicators effectively.

It says 'all effective organisations measure their performance in order to know how well they are performing and to identify opportunities for improvement'.

Some councils merely collect performance information and do not act on it, the report said, while others make good progress by using local and national performance indicators to drive improvement.

IDeA director of knowledge and learning Martin Horton said: 'If you do not measure performance you cannot tell success from failure and it is difficult to prioritise your improvement efforts.'

www.audit-commission.gov.uk

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