Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

ITNET BLOWS TRUMPET OVER ISLINGTON DEAL

  • Comment
ITNet claims it has signed a deal with Islington LBC which increases the value of its existing contract by£18m, bu...
ITNet claims it has signed a deal with Islington LBC which increases the value of its existing contract by£18m, but the council says the deal depends on a review in 2005.

The company's chief executive Bridget Blow insists the original contract, which was signed in 1998, is being extended by three-and-a-half years, to 2009.

She said the total value of the deal will rise from£22m to£40m, extending the firm's forward order book by£6m.

'As well as making significant improvements to the benefits administration service at Islington, we have successfully implemented a training accreditation scheme, invested in new technology by installing one of the latest benefits processing systems on the market and strengthened our management team,' she added.

But leader Steve Hitchins (Lib Dem) said the council has set 'enhanced performance standards and targets'

and these have to be met before any decision is made on the future of the contract.

Mr Hitchins said the 1998 contract is worth£24m and any decision on whether to extend its worth or time-scale will depend on the outcome of an extensive review in 2005.

He added: 'The people of Islington deserve a better service and I believe signing this [revised] contract is a real step forward.'

The housing benefit service was criticised in the local government ombudsman's annual report because a large proportion of housing benefit complaints involved the borough.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.