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Social Care Professionals To Benefit From Using The Knowledgexchange ...
Social Care Professionals To Benefit From Using The Knowledgexchange

From today, all social care managers and professionals working in local authorities across England and Wales can join a web-based knowledge sharing community that is already used by over 2,300 NHS managers.

Thanks to a partnership agreement between the Improvement and Development Agency (IDeA) and the Knowledgexchange, social care managers and professionals can now use the service, without charge, to quickly seek practical information and advice from peers working in other health and social care organisations.

Over 2,300 NHS managers are already using the Knowledgexchange to share advice and information on the wide range of operational challenges facing health and social care professionals.

The service allows users to connect with other professionals who have experience in over 150 challenge areas including child protection, discharge planning, partnership working and workforce development. Members of the Knowledgexchange community are finding that rather than re-inventing the wheel they are saving time and expanding their networks by learning from others.

In addition to the information and advice exchange, The Knowledgexchange provides a weekly personalised news and events service and offers users the opportunity to get involved in monthly debates with opinion leaders about the key issues facing health and social care today.

Louise Smith, operations manager of The Knowledgexchange, said: 'For years managers have been encouraged to find ways of working effectively across health and social care boundaries. Now, with the help of the IDeA we are helping to achieve this by giving social care and health managers a fast and easy way to share information and tackle problems together. Whether they work in Slough, Solihull or Stockport, members of the Knowledgexchange can now cut through the red tape and quickly get advice and support from fellow professionals across the fields of social care and health .'

Nigel Druce, IDeA strategic advisor for social care, adds: 'The IDeA are delighted to be able to offer the Knowledgexchange service to social care professionals. As well as being a wonderful source of shared best practice, Knowledgexchange will, we hope, be part of the drive to bring health and social care professionals together in delivering and developing improved services.'

Any social care professional or manager working for a local authority in England and Wales can now use The Knowledgexchange. The service can be accessed via the IDeA Knowledge website. Additional information can be obtained by contacting Louise Smith, operational manager of The Knowledgexchange at


1.The Knowledge Exchange was established in October 2002.

2.Over 170 NHS trusts are members and over 2,200 NHS managers use the service. The current NHS membership profile is approximately 45 per cent primary care trusts, 25 per cent acute hospitals, 15 per cent mental health trusts and 15 per cent strategic health authorities/workforce confederations and ambulance trusts. A full list is available on the website.

3.All social care professionals and managers working for Local Authorities in England can now use the service under a single national license agreement between IDeA and The Knowledgexchange.

4.For more information contact Louise Smith, Operational Manager, The Knowledgexchange at or 020 7336 8494.

5.The IDeA Knowledge website was launched in September 2001 and now has nearly 50,000 registered users, mainly from local authorities in England and Wales. The site contains information, guidance, and examples of best practice on the key issues affecting local government today.

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