A couple angry at bailiffs who broke into their home and used their telephone to locate them have won£200 in compe...
A couple angry at bailiffs who broke into their home and used their telephone to locate them have won£200 in compensation from Leicester City Council.
A statement from local government ombudsman Jerry White said the couple lodged a complaint after the council offered them£100 compensation, which they did not think was adequate.
The couple had arranged to pay council tax debts by instalment, but when they defaulted the bailiffs called on them, found them away and entered through a window. They used the couple's phone and address book to locate them.
The ombudsman found maladministration by the council, which contracted the bailiffs to collect unpaid council tax. The council has agreed to pay the couple compensation of£200 and to review its instructions to bailiffs to stop similar problems.