The Office of Water Services is only prepared to allow water bills to increase by less than half of what the water companies need to carry out essential improvements to the infrastructure.
A failure to invest stores up problems for the future. We will see more of the flash floods that hit London recently, with tonnes of raw sewage in the Thames and dead fish ebbing and flowing with the tide.
There must be a real commitment to raising public awareness of the impact of climate change, through national campaigns, and with councils taking greater responsibility for informing those whose property is at risk.
Executive director, Chartered Institution of Water & Environmental Management