However, the greater the size of the population served, the more likely councils are to respond to the needs of their deaf service users.
About half of all councils said they would like to do better for deaf people, while about a quarter of all councillors said they had been asked to take up a case on behalf of a hearing impaired person.
Another quarter said they were unaware of any deaf constituents and a third of those who had met deaf voters said they had found communication difficult.
The follow-up project already under way will produce guidelines for improving council facilities for the deaf and material for training staff in Deaf Awareness.
Free copies of Sound Policies are available from Jane Wren at the LGMB.