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Seven new Listening Points have opened in Kirklees so that people can ...
Seven new Listening Points have opened in Kirklees so that people can

listen to information about council and health services on CD.

The Listening Points are a pilot project to help people to access

health, housing and social care services. Research has shown that

listening to information is helpful for a number of people who might not

be able to read leaflets. The CDs are available to listen to on the spot

or to take away to keep free of charge. They are already proving


Sylvia Smithson, the council cabinet member with responsibility for

social services, said: 'I think this is a really innovative approach

to producing information for many people, including people who have a

disability. The Listening Points will help reach people who experience

barriers when accessing services.'

The CDs are available in English, Urdu and Gujerati and can be provided

in other community languages on request.

Mohamed Iqbal, social worker at the Society for the Blind of Dewsbury,

Batley and District, said: 'The community language CDs will inform the

local ethnic communities how to get a whole range of services. Audio

CDs are especially important for visually impaired people who would not

normally be able to read printed information.'

Frank Bancroft, who is registered blind and works on the reception for

the society at the Whitfield Centre in Batley said: 'I am very happy to

act as a champion in distributing the CDs. I work in the ideal place to

ensure that people get these valuable information CDs.'

There are Listening Points at three Kirklees Social Services

Information Points: the Town Hall, Batley; the Walsh Building, Dewsbury;

and Civic Centre 1, Huddersfield. They are also available at Cleckheaton

Health Centre, Greenside Common; the Society for the Blind of Dewsbury,

Batley and District; and Southgate and Walpole family centres in


Computers will soon be provided at some of the s ame locations so that

people will be able to see the information online at the council's

website at

The Listening Points are a partnership project between Kirklees Social

Services, Kirklees Neighbourhood Housing, Kirklees Customer Relations

Unit, the NHS and partner agencies.

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