Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

LOANS AND FEES CHAOS LOOMS FOR STUDENTS

  • Comment
Hundreds of thousands of students are set to start the university year without their loan cheques because of huge d...
Hundreds of thousands of students are set to start the university year without their loan cheques because of huge delays with the government's new student loan system and the knock-on effect

on local authorities, reported The Independent on Sunday (p1).

The government's timetable for assessing whether students are eligible for loans and tuition fees is months behind schedule. New software to process the new criteria, which councils say could take up to six months to get up and running smoothly, has only just arrived.

Councils say the software is full of errorrs and that, because it arrived so late, they will have only a week to test it. At present it is incapable of recognising 'UK' as a valid response to the question

on a student's country of origin. The DfEE promised local authorities it would set up an emergency fast-track procedure to cope with the crisis. But even that is three weeks late.

Edward Lister, Tory leader of Wandsworth LBC, said: 'This is the passport crisis all over again. Everything that could be delayed has been delayed. We have had to install an entirely new system for assessing loans and there is a big problem with the software. The department for education has saddled local authorities with an unworkable system'.

The crisis has arisen this year because of how student finance is calculated, as most student grants have been replaced by loans. More than 100 councils are having to use new rules for means-testing loans and tuition fees. The DfEE sent out the new rates for grants, loans and tuition fees five months later than promised. The Student Loans Company, which gives students their money at the beginning of term, has only received a fraction of the forms it needs to start

making checks on students.

The government has in recent weeks bombarded LEAs with up to seven memos a day to help speed up the process.

Shadow education secretary Theresa May said: 'These delays are due to government incompetence. Students are finding it hard enough to cope with the introduction of tuition fees and now we could end up with a serious crisis at the beinning of term'.

The government publicly insists that 'all students will get their cheques on time', but DfEE memos to local authorities admit 'there are problems out there'.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.