Norfolk County Council has signed two contracts with BT, worth a total of £40.2m, for voice and data services and an internet service for more than 450 schools.
As part of a £32.9m five-year deal with Norfolk County Council, networked IT services provider BT Global Services will provide a new core voice and IP telephony service.
The scheme unifies communications to 20,000 workers at more than 1,000 sites, including council offices, schools and libraries throughout the county.
Some 5,000 council employees will also use secure MobileXpress flexible working technologies being introduced by BT to enable staff to work from different offices, on the road and from home.
“Norfolk County Council is delivering more and more services to citizens over the internet and via other multimedia channels,” said Tony Williams, Norfolk County Council cabinet member for corporate and commercial services.
“By upgrading our voice, data and contact centre technologies, BT is helping us strengthen our ability to provide services via the Web and to support our staff to work in more flexible ways, helping us to provide effective and efficient services for Norfolk people.”
BT has also won a £7.3m deal to supply and manage the Norfolk Schools Internet Exchange, a highly secure learning environment to more than 450 schools in the county.
The five year contract will see BT provide school children, teachers and educational organisations in Norfolk with an internet platform, in which greater collaboration and multimedia learning can take place.