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NORTHUMBERLAND FORCED TO PAY OUT OVER HYGIENE

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Northumberland CC has paid£1,250 in compensation to a young man with special needs and his mother after it took th...
Northumberland CC has paid£1,250 in compensation to a young man with special needs and his mother after it took three years to provide essential hygiene help.

The local government ombudsman said the delay occurred because the council could not decide whether the difficulty 'Daniel' had keeping clean was physical or psychological in origin and waited for a consultant's diagnosis.

Although the charity SCOPE made recommendations which would improve Daniel's situation, the council did not take them up for three years.

The ombudsman's report said: '[Daniel] suffered a loss of self-esteem because he was unable to maintain adequate standards of personal hygiene and hardly left the house any more.'

The council offered to pay Daniel£1,000 and his mother£250 for the distress caused. It will also make sure 'boundaries between teams do not prevent users' needs from being appropriately met where those needs cross conventional boundaries'.
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