Its report, Starting to modernise: achieving best value, says: 'Traditional political attitudes will need to change - including the view that in-house is always best.'
These 'old ideologies' could get in the way of working towards the best possible service. The solution is 'being radical, finding ways to improve performance, not finding excuses why it is impossible'.
Best value will affect employees 'significantly' and a 'decent framework of employment law, practices and principles' should be put in place.
Starting to modernise is available from the New Local Government Network, tel: 0171 357 0051.